We aim to deliver your purchases promptly and efficiently. Shipping is always free, ensuring you shop without hidden costs.
1. Free Shipping
We offer free standard shipping on all orders, so you never have to worry about additional fees.
2. Order Processing Time
- Orders are processed within 1-2 business days after your payment is confirmed.
- Delays may occur during holidays or unforeseen circumstances, but we always strive to keep you updated.
3. Delivery Time
- Standard delivery takes between 5-10 business days depending on your location.
- Remote areas may experience slightly longer delivery times.
4. Tracking Your Shipment
Once your order is shipped, we will email you a tracking number. You can use this number to monitor your package until it reaches your doorstep.
5. Failed Deliveries
If a package cannot be delivered due to an incorrect address or absence of the recipient, the customer will be responsible for any additional shipping costs.
6. Lost or Damaged Packages
In the rare case of a lost or damaged package, please contact us immediately at contact@nassibag.store with your order details for assistance.